We’ve outlined the most frequent questions we receive about Fisar, from security and integration to implementation and support.
Learn how Fisar works, what problems it solves and how organisations use it to manage Subject Access Requests securely and efficiently.
01
What is Fisar?
Fisar is a specialised platform designed to automate Subject Access Request processing across organisations that handle sensitive personal data. We transform the traditionally manual, time-consuming SAR process into an efficient, secure and compliant automated workflow that reduces processing time from weeks to minutes.
01
Who is Fisar designed for?
Fisar is built for organisations that regularly manage personal data and need to respond to Subject Access Requests efficiently and securely. It is suitable for education providers, healthcare settings, corporate organisations and public bodies.
01
What problem does Fisar solve?
Many organisations spend 20–30 hours processing each SAR manually, pulling staff away from their core responsibilities. This creates compliance risk, operational disruption and anxiety around meeting ICO deadlines. Fisar eliminates these challenges through intelligent automation and structured workflows.
01
Is Fisar secure and GDPR compliant?
Security is our top priority. Fisar uses AES-256 encryption at rest, TLS encryption in transit, per-tenant data isolation and maintains complete audit trails. The platform is designed to support UK GDPR and data protection compliance requirements.
01
How long does it take to implement Fisar?
Implementation is straightforward, with most organisations operational within 24–72 hours. Our team handles the technical setup while your staff receive guidance on using the dashboard interface.
01
What happens to our data?
Your data remains secure and isolated. We use encrypted, tenant-specific storage with strict access controls. Data is processed only for SAR fulfilment and managed according to your retention policies.
01
What support is available?
Our UK-based support team provides responsive assistance, alongside documentation and guidance materials. Most technical queries are resolved quickly to minimise operational disruption.
Specific guidance for schools and multi-academy trusts, including MIS integrations, safeguarding considerations and DfE-aligned compliance.
01
What is Fisar?
Fisar is a specialised platform designed exclusively for schools and trusts to automate Subject Access Request processing. We transform the traditionally manual, time-consuming SAR process into an efficient, secure and compliant workflow that reduces processing time from 30 days to approximately 15 minutes.
01
Which school systems does Fisar integrate with?
Fisar connects with major MIS platforms including SIMS, Bromcom, Arbor, Juniper and IRIS. We also integrate with email systems (IMAP), CCTV storage and other relevant school data sources.
01
What problem does Fisar solve for schools?
Schools typically spend 20–30 hours processing each SAR manually, pulling teachers and administrators away from teaching and operational duties. This creates compliance risk and unnecessary pressure around ICO deadlines. Fisar removes this burden through intelligent automation.
01
How quickly can a school go live?
Most schools are fully operational within 24–48 hours. We manage the technical setup and provide clear onboarding so staff can begin using the platform immediately.
01
Is Fisar aligned with DfE and GDPR requirements?
Yes. Fisar is designed to meet UK GDPR obligations and align with DfE digital and safeguarding standards. The platform provides encrypted storage, per-school data isolation and full audit trails.
01
What support is available for schools?
Our UK-based team provides responsive support during school hours, alongside documentation and guidance. We understand the operational realities of schools and prioritise quick resolution.
01
Can multi-academy trusts use Fisar across multiple schools?
Yes. Fisar supports MAT structures with secure data separation per school while allowing central oversight where appropriate.
01
How is CCTV footage handled?
Fisar supports secure review and management of CCTV data as part of the SAR process. Footage is accessed and processed within a structured, auditable workflow.


