Automated SAR Processing for Your Organisation

Built for businesses and non-education organisations – healthcare, government, corporate and NGO – Fisar automates the entire SAR process, from identity verification through to secure delivery. GDPR compliance and complete audit oversight, without pulling skilled staff away from the work they're actually there to do.

30 days
15 minutes
95% reduction in SAR processing time
GDPR compliant
Secure, encrypted data handling

About

Advanced Automation

Robust Security

Saves Time & Money

Eliminates Compliance Risk

Any employee, customer or client – past or present – can ask for every piece of personal data your organisation holds on them and you have one calendar month to deliver it. That data lives in email archives, shared drives, chat threads and HR systems, tangled with personal data about other people you're legally required to protect. Handled by hand, a single request can swallow 20–40 hours of skilled staff time.

Fisar transforms this process. Our platform connects directly to Microsoft 365 and Google Workspace, automatically aggregates relevant data, removes duplication, assists with redaction and delivers completed SAR packs securely.
What used to take weeks of coordination becomes a structured, compliant workflow completed in minutes – with your DPO keeping the judgement and the final say.

Integrates with:

The Commercial

SAR Challenge

  • Why SARs Create Pressure
    for Organisations

    A SAR sounds simple: send someone their data. Fulfilling one isn't. The information lives in many disconnected systems, the deadline is fixed in law and getting the redaction wrong turns one obligation into a second incident.

    One Month, By Law

    Under UK GDPR, anyone can request every piece of personal data you hold on them – and you have one calendar month to deliver it. Miss the deadline and you risk regulatory action and reputational damage.

    Days of Skilled Work

    Handled manually, a single request can consume 20–40 hours: logging into system after system, exporting records and reading every page to redact sensitive details line by line.

    Everyone Else's Data

    The records you hold are mixed with information about other people. Release a page unredacted and the response itself becomes a data breach.

    Volume & Repeat Exposure

    Commercial organisations typically face the highest request volumes – disputes, departures and complaints all generate SARs, often at the worst possible moment.

Built for Business

An Organisation-Wide SAR Platform

Fisar replaces ad-hoc manual searching with a secure, repeatable SAR workflow. Every stage is designed around how organisations actually store data – across mailboxes, drives and chat – and around the compliance standards you're held to.

The result is faster responses, lower risk and proof of compliance you can put in front of a regulator.

Our Process

Four Stages. Fully Compliant.

Fisar guides your organisation through a structured, compliant process that aligns with ICO guidance – the same controlled route for every request.

01

Setup &

& Integration

Quick Onboarding
Connect Your Systems
Secure Setup
Microsoft 365, Google Workspace
Live in 24–72 Hours
  • After signing up, you'll receive access to your secure Fisar account. We'll guide you through connecting Microsoft 365 or Google Workspace with simple instructions – most organisations complete their part in under an hour. Once you've provided the connection details, our team handles all technical integration work, typically within 24–72 hours, with no further input required from you.

02

SAR Request

Intake

Portal Submission
Auto Log & Acknowledge
Tracked from Day One
Reference Assigned
Deadline Safe
  • Subject Access Requests are submitted directly through your organisation's dedicated web portal. The system automatically logs each request, assigns a reference number and sends immediate acknowledgement to the requester. No more lost requests or forgotten deadlines – everything is tracked from day one.

03

Data Collection

& Identity Verification

Secure ID Check
One‑Click Aggregation
Pull from All Systems
Email, Files, Chat
Data Collection in Minutes
  • Fisar automatically emails the requester a secure link to upload identification documents. Meanwhile, your DPO can trigger the automated data aggregation with a single click. Fisar queries all your integrated systems simultaneously – searching mailboxes, drives and message archives across the relevant period and gathering every relevant record.

04

Review &

Secure Delivery

AI-Assisted Redaction
DPO Approval
Encrypted Delivery
Full Audit Trail
  • All collected documents are processed through our AI-powered redaction system to automatically remove personal information that shouldn't be shared. You're then provided with a completed pack that can be reviewed and manually adjusted if needed. Following approval, Fisar delivers everything as a secure, encrypted package and marks the case complete with a full audit trail.

01

Setup &

& Integration

Quick Onboarding
Connect Your Systems
Secure Setup
Microsoft 365, Google Workspace
Live in 24–72 Hours
  • After signing up, you'll receive access to your secure Fisar account. We'll guide you through connecting Microsoft 365 or Google Workspace with simple instructions – most organisations complete their part in under an hour. Once you've provided the connection details, our team handles all technical integration work, typically within 24–72 hours, with no further input required from you.

02

SAR Request

Intake

Portal Submission
Auto Log & Acknowledge
Tracked from Day One
Reference Assigned
Deadline Safe
  • Subject Access Requests are submitted directly through your organisation's dedicated web portal. The system automatically logs each request, assigns a reference number and sends immediate acknowledgement to the requester. No more lost requests or forgotten deadlines – everything is tracked from day one.

03

Data Collection

& Identity Verification

Secure ID Check
One‑Click Aggregation
Pull from All Systems
Email, Files, Chat
Data Collection in Minutes
  • Fisar automatically emails the requester a secure link to upload identification documents. Meanwhile, your DPO can trigger the automated data aggregation with a single click. Fisar queries all your integrated systems simultaneously – searching mailboxes, drives and message archives across the relevant period and gathering every relevant record.

04

Review &

Secure Delivery

AI-Assisted Redaction
DPO Approval
Encrypted Delivery
Full Audit Trail
  • All collected documents are processed through our AI-powered redaction system to automatically remove personal information that shouldn't be shared. You're then provided with a completed pack that can be reviewed and manually adjusted if needed. Following approval, Fisar delivers everything as a secure, encrypted package and marks the case complete with a full audit trail.

Pricing

Simple, transparent pricing

An annual licence sized to your organisation — from specialist schools through trusts, colleges and beyond. Generous processing built in, and the freedom to top up anytime.

Your plan is set by the kind of organisation you are — choose the one that fits, not the biggest number. The processing allowance is included; if you ever need more, you can top up anytime.

One transparent plan for commercial organisations – £7,500 per year with 500GB of processing included – and an Enterprise route when you need more than that, multiple sites or bespoke integrations.

How we estimate SARs

“≈ SARs” figures assume a standard SAR of about 10GB and are rounded down — large or long-history requests can use more.

Annual licence

One simple yearly fee per organisation, billed annually (+VAT). No per-request charges.

Includes processing (GB)

Every plan includes a processing allowance, measured in GB, with comfortable headroom above expected demand.

Top up anytime

Add more whenever you need it. The allowance resets each year — it doesn't roll over.

What a standard request really uses

A SAR uses processing based on the volume of emails, files, messages and attachments gathered for that person across the relevant period. We size everything around a standard request of about 10GB — a figure from our own internal research into real Subject Access Requests — and most land close to it.

It's an average, not a cap. If someone has a long history with your organisation, their request can hold far more data — sometimes well beyond 10GB — and use more of your allowance. That's completely normal. Your dashboard always shows what's left and warns you before you run low, and you can top up anytime, so a request is never blocked unexpectedly.

Top-ups

Flat £10 per GB, added to your current year's allowance — no surprises.

Top-up Adds Roughly

All prices are exclusive of VAT.

Ready to Transform Your SAR Process?

Book a Call

FAQ

Everything you need to learn about Fisar

Common questions about our platform, security measures and how we help organisations manage Subject Access Requests efficiently and compliantly.

Show More
  • 01

    What is Fisar?

    Fisar is an enterprise data governance, discovery and compliance platform that automates Subject Access Requests (SARs) from end to end. It connects to your existing systems, finds the personal data held about an individual, applies AI-assisted review and redaction, and delivers a secure, audit-ready disclosure package - turning a process that traditionally takes weeks into one that can be completed in well under a day.

  • 01

    What problem does Fisar solve?

    Organisations often spend 20-40+ hours manually searching email, cloud storage, collaboration tools and MIS systems to answer a single SAR, creating compliance risk, missed statutory deadlines and significant operational disruption. Fisar removes that burden through intelligent automation, consistent redaction and a defensible, fully auditable workflow.

  • 01

    Who is Fisar designed for?

    Fisar is built for any organisation that regularly handles personal data and must respond to Subject Access Requests. It is purpose-built for the UK education sector - schools, colleges, universities and multi-academy trusts - and also supports healthcare, government, corporate and NGO organisations through configurable sector templates.

  • 01

    How much time and effort can Fisar save us?

    Organisations typically see a 60-80% reduction in manual SAR handling effort, with many complex requests completed in under a day rather than weeks. Time savings come from automated cross-system discovery, de-duplication, AI-assisted redaction and a single review-and-approve step for your DPO.

  • 01

    What systems does Fisar connect to?

    Fisar connects to Microsoft 365 and Google Workspace today, alongside education MIS platforms such as Bromcom. More than a dozen further integrations are on the roadmap and can be prioritised on request, and bespoke, on-demand integrations can be built for your specific systems.

  • 01

    Is Fisar secure and GDPR compliant?

    Yes. Fisar is designed from the ground up for UK GDPR and DPA 2018 compliance. Personal data is processed on a read-only basis and is not retained beyond the SAR lifecycle. The platform uses encryption, strict access controls, per-tenant data isolation and complete audit trails.

  • 01

    How long does implementation take?

    Once your subscription is confirmed, you’ll be able to book an onboarding call - typically within 3–10 days. We’ll guide your team through the dashboard and configure the relevant integrations so you can start using Fisar with minimal disruption. If there’s an urgent SAR or deadline, schools using existing live integrations can often be set up within 24 hours. New integrations usually take 24–48 hours once API keys have been supplied.

  • 01

    What support is available?

    Fisar provides UK-based support via email ticketing during UK business hours (Monday to Friday), alongside documentation and onboarding guidance. Most queries are resolved quickly to minimise operational disruption.